East Africa Trade Systems
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Directory · 27 entries

Trade systems by country and type

One row per country per system type, for customs, single windows, payment gateways, cargo tracking and agent licensing. Kenya uses iCMS 1, Tanzania uses TANCIS 2 and Burundi went live on SYDONIA World on 11 May 2013 3. Kenya, Uganda and Rwanda share RECTS 4. Status is as of the date of each source. Countries without a row for a type had no official source read for it.

Last checked 24 October 2026

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Notes

  • Kenya single window agency counts differ: the WTO record gives 41 government agencies of 48 stakeholders, KenTrade gives more than 35 of 42 11,10.
  • Agent licence terms differ by source. The undated EAC customs agent page, read 24 October 2026, gives a US$10 application fee and a calendar-year licence that expires on 31 December 28. KRA's notice of 23 September 2025 gives a USD 50 application fee 29. TRA gives US$50 and twelve months from issue 26. KRA and URA give expiry on 31 December 24,25.
  • The Tanzania CAG report of 30 March 2026 found that the Tanzania Bureau of Standards and Cashewnut Board of Tanzania systems are not integrated with TANCIS, and that some public billing systems are not integrated with GePG 32.
  • Rwanda single window start dates differ. An undated UNCTAD case study says implementation began in February 2011 33. The WTO record gives 2012 and the pilot launch was 7 February 2012 13,7.

Rules and charges change. Check the official source linked on this page before you pay or travel. Spotted an error? Email [email protected].

Sources

  1. TradeMark Africa, project page: Kenya Revenue Authority Customs Management System (accessed 24 October 2026)
  2. Tanzania Revenue Authority: What is TANCIS (FAQ page, accessed 24 October 2026)
  3. UNCTAD: ASYCUDA Newsletter, UNCTAD/WEB/DTL/ASYCUDA/2013/2 (June 2013)
  4. WCO News, Geofrey Balamaga, Uganda Revenue Authority: Countries in East Africa cut transit time (21 February 2019)
  5. The EastAfrican, no reporter named: KRA ready for full rollout of iCSM to replace Simba system at port (28 September 2021)
  6. Uganda Revenue Authority: How is Uganda Electronic Single Window structured, How does the Uganda Electronic Single Window operate, What is Asycuda World (undated, accessed 24 October 2026)
  7. TradeMark Africa: press release on the Rwanda electronic single window pilot launch, Kigali (7 February 2012)
  8. Tanzania Revenue Authority: The Tanzania Revenue Authority (TRA) has launched the enhanced TANCIS and New website (20 January 2025)
  9. Direction Générale des Douanes et Accises (DRC): DGDA, des perturbations annoncées sur SYDONIA les 10 et 11 octobre (9 October 2026)
  10. Kenya Trade Network Agency: Single Window System (accessed 24 October 2026)
  11. WTO Trade Facilitation Agreement Database: Kenya, Operation of the single window (accessed 24 October 2026)
  12. TradeMark Africa: Uganda launches Electronic Single Window, edges closer to paperless trade (8 November 2016)
  13. WTO Trade Facilitation Agreement Database: Rwanda, Operation of the single window (accessed 24 October 2026)
  14. WTO Trade Facilitation Agreement Database: Tanzania, Article 10.4 Single Window, technical assistance record (accessed 24 October 2026)
  15. Ministry of Finance, Tanzania: About GePG (accessed 24 October 2026)
  16. World Bank blog, John Wille and Catherine Masinde: Home-grown technology firms help drive eGovernment expansion in East Africa (28 February 2017)
  17. Uganda Revenue Authority: Processes and Systems FAQs (last modified 20 June 2024)
  18. Radio Yei, Fox Onyango: Revenue Authority Bans Cash for All Government Payments (18 March 2026)
  19. Office Burundais des Recettes: Accueil, home page (accessed 24 October 2026)
  20. The New Times, James Karuhanga: Cross-border traders urge Tanzania to join e-Cargo systems (1 April 2017)
  21. TradeMark Africa, project page: Electronic Cargo Tracking System (ECTS) (accessed 24 October 2026)
  22. Central Corridor Transit Transport Facilitation Agency: CCTTFA Executive Secretary holds meeting with Tanzania Commissioner of Customs (6 March 2023)
  23. Direction Générale des Douanes et Accises (DRC): home page (accessed 24 October 2026)
  24. Kenya Revenue Authority: Application for Renewal of Customs Agents Licences 2027 (21 September 2026)
  25. Uganda Revenue Authority: Why is it necessary to obtain a customs agents' license? Justification? Why renewal? (undated)
  26. Tanzania Revenue Authority: Customs Licenses (accessed 24 October 2026)
  27. Kenya Trade Network Agency: Public Notice, Public Participation, Draft NESWS Fee Reduction and Exemption Regulations 2025 (home page, accessed 24 October 2026)
  28. East African Community: Customs Agent (accessed 24 October 2026)
  29. Kenya Revenue Authority: Applications for Renewal of Customs Agents Licences 2026 (listed 23 September 2025)
  30. Rwanda Revenue Authority: Licencing of Agents (undated, copyright 2016, accessed 24 October 2026)
  31. UNCTAD ASYCUDA Programme: Burundi, Single Window for Trade (undated, figures to May 2022)
  32. National Audit Office of Tanzania: Annual Report of the Controller and Auditor General on the Audit of the Information Systems for the Financial Year 2024/25 (30 March 2026)
  33. UNCTAD ASYCUDA Programme: Single Window Rwanda (undated)